This page contains information related to changes with our water systems. We will publish information here if they affect any of our water users.

Drought Level 4 Initiated for Kootenay Boundary

For immediate Release

September 8, 2017

Provincial Drought Level 4 for Kootenay Boundary

The Provincial Government of British Columbia has issued a Level 4 Drought for the Kootenay Boundary region (the entire Kettle River Watershed) as of today Friday, September 8, 2017. With little to no preceipitation, our recently overflowing rivers are now drying up.

The Granby River, Kettle and West Kettle River are all at or below critical low flow levels. These flow thresholds are the miniumum necessary for the next generation of fish and other aquatic species to survive. So far, there isn't a fishing ban in effect but that may change with little to no rain in the forecast.

This drought season is showing more extremes, with water flow levels even lower than the 2015 Drought.

At Level 4, the Province asks that residents, municipalities, industry and farmers use at least 50% less water than normal.

Many people in the boundary obtain their water from the aquifers via their groundwater wells. This withdrawal also impacts the rivers since in this region the rivers are recharged by the aquifers later in the season.

All residents of the Kettle River Watershed region, which spans from Big White to Christina Lake, are urged to conserve water.

The City of Grand forks will be implementing drought response measures on Monday September 11, which will include major cutbacks on water use outdoors. Visit the Ctiy's webpage to see these restrictions.

The Kettle River Watershed Authority will have a booth at the Grand Forks Fall Fair this weekend Saturday and sunday, next weekend at the Rock Creek Fall Fair and at the Harvest Festival on September 30 in Grand Forks. Come visit us and learn water saving tips and conservation techniques.


North System Disinfection

We have begun to temporarily chlorinate the North water system as an added precaution to ensure the eradication of any potential harmful biological growth within the distribution system. This routine process will commence immediately and is expected to continue to Tuesday, August 29th, 2017. To meet the requirements that ensures the treatment will be successful, a slight odor of chlorine may result, however, will be well within the safety guidelines as set forth by Industry standards. We ask our consumers to limit water usage especially for irrigation purposes during this time to allow for maximum penetration of the treatment throughout the system.

South Section Water Delays

We are experiencing minor problems with our South Section Booster Pump on Victoria Rd.. There may be water disruptions in the next few days. We understand that this is peak season for water usage in the area, however, the circumstances are currently beyond our control resulting in repairs to the electric motor associated with the pump. Please refrain from using excess water during this period as only two pumps will be left to carry the demand.

Water Disruption for April 6,2017

Please be advised a water disruption will occur between the hours of 9:00am and 12:00pm on Thursday April 6, 2017 due to a valve change-out. The area affected will be Davy Road and North Outlook Road. Please refrain from using any water during this time. Those in this area will receive a notice delivered by our water operator. If you have any questions please call the office at 250-444-7139 between 9am and 4 pm on Mondays and Wednesdays.

Update: Water Advisary

Please be advised the Water Quality Advisory for the lower extremities of the North system dated November 17, 2016 has been lifted. Operations have resumed to normal status. We thank you for your patience.


November 17, 2016

SION Improvement District “North System” has issued an advisory due to a single coliform detected at the lower extremes of the system. See MAP under 'Forms & Reports' Tab

Until notified, users with weakened immune systems and/or those wishing additional protection should take precautions when drinking, washing fruits & vegetables, making beverages or ice, or when brushing teeth.

Additional protection would include boiling water rapidly for a least 1 minute, or use an alternate, safe source of water.

Normal service will be resumed as soon as possible. We thank you for your cooperation.

Additional information may be obtained by calling our office (250) 444-7139 or SION's Interior Health Drinking Water Officer (Pouria Mojtahedi) (250) 505-7234

Chlorination - North System

We are currently chlorinating the North System. You may smell some chlorine when you first turn on the hot water tap. This is normal and should dissipate within a few minutes. This is part of SION's normal disinfectin routine.

If you have any questions please contact us.


Irrigation Turn-offs

The Irrigation Turn-offs for the winter have been completed as of today Oct14, 2016.

If you have any concerns please contact the office via email (preferable) or by phone 250-444-7139 (please leave a message if no-one answers).

Thank you!


Postal Strike and Drought Level Update

As you may have heard, there is a possible Canada Post postal strike which would halt all mail services. We would like to remind you that you will still be responsible for payment of your invoices on time.

We have mailed out your statement that will show the balance remaining on your account. Those within the Grand Forks and Boundary delivery area will receive their statement by Wed July6/16.

Currently we are in Drought Level Nbr 2 stage - check the Water Saving Tips printed on the back of your statement. If you wish to see more information about the Climate outlook for this year click on 'River Forecast Centre' in the Related Links (bottom right of website).

Your statement is not an invoice - it is merely a listing of invoices that you have already received along with payments that have been made by you from Jan2016 thru to end of day June30, 2016 and shows how much is outstanding.

Please check your statement carefully and notify us if there are any errors. You may contact us thru our website 'contact us' page, via email, or by calling/visiting our office on Mon & Wed from 9am to 4pm.

Thank you,

SION Improvement District



Updates - AGM Minute and Water Sustainability Act

We have now added the Minutes from the AGM - look under 'Board Meetings' in the News & Notices section.

We have also provided a link on the Home Page for the new Water Sustainability Act that came into effect this year on Feb29, 2016 (lower right corner).

Irrigation Turn-Ons/Flushings Completed

All irrigation turn-ons are now completed. If you find you are not getting water please call the office at 250-444-7139 and leave a message with your name and location address - or email us at to inquire further. It may have been missed or there may be a concern that needs to be addressed prior to turning the irrigation valve on.

Irrigation Valve Turn-Ons

The District will begin turning ON the irrigation water for 2016 starting April 05.

The dates and associated area will be entered here once the schedule has been finalized. Re-directing planned turn-ons is costly as it diverts our water operator from one site to another resulting in an inefficent schedule. We make every effort to turn on the irrigation valves as quickly as possible however emergencies can casue a delay in the schedule.

Curb stops belongs to the District - only SION operators may turn on/off the water. 

Water Main Line Flushings

Flushing of water main lines is carried out each Spring and Fall. Commencement is in conjunction with the irrigation turn on.

Short periods of low pressure and discoloraton of water can be expected during flushing. Be on alert for discolored water, especially before using washing machines, dishwashers, and other appliances.

Due to abnormally high contents of granular manganese, some residents may experience clogged water filters/showerheads etc. throughout their home during our flushing program. A simple solution to rid the manganese would be to clean the clogged filter and run the household water for about 15 minutes to flush the remaining manganese from the household system.

SION Improvement District cannot accept responsibility for any claims arising out of use of discolored water or clogged filtration systems.

SION Improvement District Launches a New Website! Subscribe Today!

SION Improvement District is proud to announce the launch of our new website. Subscribe to our site and you will receive up to the minute info on Current Projects, News and Alerts delivered straight to your email inbox or via text!